HIVE Quick Response

About

Hive is a Service Request Mobile App for Equipment Dealers to Supply their customers. Scan and the data on the unit & location is pulled in seconds from the cloud. No filling in forms. Providing accurate information 1st time, a simplified process, instant communication and First call fix increases. Hive is a game changing cloud-based software technology through Mobile Apps used to simplify the service request process. Instantaneously providing vital equipment data, real-time operational updates via SMS text and a seamless communication between service requesters & service companies. 60% increase in first-time completion 200% reduction in follow-up phone calls 15% increase in technician utilization 100% accurate equipment information

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